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Privacy Policy


‘We’ ‘Us’ ‘Our’ means Rolfes DIY LLP trading as W & E Rolfe & Son, 56 – 58 High Street, New Romney, Kent TN28 8DA

‘Website’ means ‘’

‘You’ means the person or company using the Website or ordering the goods which are subject to the terms of this Website.

We are committed to the protection and privacy of any information you may supply while visiting Our Website.


Privacy Policy

By registering or placing an order on this Website You consent to the collection, use and transfer of your information under the terms of this policy. We do not store or share financial information with third parties.


Information We collect from You and how We use it

When You visit, register or place an order with Us, You may be asked to provide certain information about yourself. This may include (but is not limited to) your name, contact details and credit or debit card details.

This information will allow Us to process and complete your orders. Should You take part in any other activity linked to this Website (promotional feature, survey, request for a brochure or any other information from Us), We will also ask You for your details if required.

From time to time We may also collect information about usage of Our Website, as well as information about You from messages You post to the Website and emails or letters you send to Us.

This information will enable Us to provide You with access to all parts of Our Website and to supply the goods You have requested. We also reserve the right to use and analyse such information to help Us administer, support and improve Our business.

We reserve the right to use other companies to provide services on Our behalf, such as delivering goods, processing payments and will only disclose your information to the extent needed to deliver the services required.


We may use your information to contact You for your views on Our services, as well as to notify You about important changes or developments to Our site and range of services. We may also use your information to advise You about Our other products that maybe of interest to You. If You do not wish to receive any further information from Us then please let Us know by email.

Unless required to do so by law, We will not otherwise share, sell or distribute any of the information You provide to Us without your consent.


Security of Customer Data and Information

Our Website complies with the terms of the Data Protection Act and associated legislation. We make every effort to secure your information and maintain your confidentiality.



You can browse through Our online store without registering. However, You need to register if You wish to place an order with Us or request a brochure.


Registration is free. You will be asked to enter your name, address and a few other personal details. This creates your personal account that will be available for your use in the future.

You will only be asked for details of your credit cards when You place an order



Cookies are small amounts of text only information that a website transfers to the cookie file of the browser on your computer’s hard drive. This allows the Website to remember who You are and in turn improve its’ service to You upon re-visiting the webpage. It does not however, store your personal information

If for any reason You do not want to accept cookies or You simply want to delete the existing ones then refer to your file management software that will allow You to locate and delete any unwanted cookies at your discretion, or block their access to your personal computer.


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